Privacy Policy

We prioritize and operate with utmost consideration for our customers’ privacy. 
Customers’ personal information is securely stored and managed under strict control. 
Unless required by law, with customer consent, or to protect our rights and property, we do not provide such personal information to third parties.

Definition of Personal Information in This Policy

1.Personal Information

Information handled by us that can identify individual customers. This includes, but is not limited to, the customer’s name, address, phone number, email address, workplace, inquiry content, etc., which, combined, can identify or distinguish an individual customer.

2.Personal Data

Organized information among customers’ personal information allows the specific identification of an individual. This can be searched using computer search functions or, by following specific rules, is arranged in a state where it can be easily searched using indexes, tables of contents, etc.

3.Held Personal Data

Among the customers’ personal data handled by us are data created and organized by us, for which we have the authority to disclose information or make corrections. However, this excludes data with a retention period of less than six months and other exceptions stipulated by law.

4.Collection of Personal Information

We will collect personal information through lawful and fair means.

■Use of Personal Information

We will use the personal information provided by customers only within the scope of the purposes stated when applying for our services, including service provision, customer support, and improving our services.

In the course of business, we may share and entrust customers’ personal information with third parties. In such cases, we will strictly ensure the third party handles the customer’s personal information and provide appropriate supervision.

We may provide personal information when outsourcing our business operations, such as information processing. In such cases, we condition the provision of personal information on the outsourcing party, ensuring a personal information protection system.

■Provision of Personal Data to Third Parties

Except as specified in the following section, we will not provide customers’ personal information to third parties without obtaining the individual’s consent in advance.

We may provide personal information beyond the scope of the stated purpose without obtaining the individual’s consent in advance in the following cases:

1. Based on the law

2. Necessary to protect a person’s life, body, or property when obtaining the individual’s consent is difficult

3. Specifically necessary for the improvement of public health or the healthy upbringing of children, and obtaining the individual’s consent is difficult

4. Cooperation is necessary for a national institution, local public body, or a person entrusted by them to perform the duties prescribed by law, and obtaining the individual’s consent may hinder the execution of such duties

5. When the personal information handler is an academic research institution, and handling the personal information is necessary for academic research

6. When providing personal data to an academic research institution, etc. the institution needs to handle the personal data for academic research

■Measures for the Safety Management of Held Personal Data

To safely manage customer-held personal data, we take the following measures:
– Implementing reasonable measures against the loss, destruction, alteration, and leakage of personal information
– Taking measures against unauthorized access and computer viruses

■Disclosure, Correction, Suspension of Use, etc., of Held Personal Data

We acknowledge the right of individuals to request disclosure, correction, or suspension of the use of their personal information. If such requests are made, we will promptly respond in accordance with our prescribed application form, and the individual must pay a fee of 5,500 yen (including tax) in advance. However, if it hinders our business operations or concerns the disclosure of information other than personal information, we may refuse the request.

For inquiries regarding the application form or our handling of personal information, please get in touch with the contact point listed at the end.

■Establishment, Implementation, etc., of Provisions for the Protection of Personal Information

To implement this policy, we have established internal regulations for the protection of customers’ personal information, and we will ensure that our employees and other relevant parties are familiar with and implement these regulations. We will also continuously maintain and make necessary improvements.

■Application and Revision of This Policy

The content of this policy will apply from the date of publication on this website. This policy may be revised without notice in response to legal requirements or other circumstances deemed necessary by us. (For the latest information, please refer to this website.)

5.Access Analysis Tool